Refund Policy

We accept qualifying returns of new products for both defective and non-defective reasons, and qualifying exchange requests are also accepted. Open the request no later than 30 calendar days after delivery.

Product requirements

A non-defective product must be new, unused, and complete with original packaging, labels, accessories, and included materials. A damaged, defective, incomplete, wrong, or materially misdescribed item can be reported as well. This policy does not remove applicable statutory rights.

Request before mailing

Email nagarajarnagu1981@gmail.com with the order number, checkout email, reason for the request, and useful photos or video. Do not mail the item until approval and the correct return instructions are received. The General mailing address is not automatically the returns destination. Use the free prepaid return label supplied inside the parcel; contact us if it is missing or lost. No restocking fee is imposed. An exchange remains subject to stock.

Refund processing

Within 10 days after approval, we process and initiate the refund back to the original payment method. Posting by the bank, issuer, or payment service may take longer.